Privacy policy
Last Updated: 25.10.2024
Zerplude is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.
1. Introduction
This policy outlines the types of personal information we may collect from you, how we use it, and your rights regarding your information. By using our website, you agree to the terms of this policy.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
2.1 Personal Information
Contact Information: Name, email address, phone number, and shipping address.
Payment Information: Credit card details and billing address (processed securely via third-party payment processors).
Account Information: Username and password if you create an account on our website.
2.2 Non-Personal Information
Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience and analyze site traffic.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Order Processing: To process and fulfill your orders, including shipping and delivery.
Communication: To contact you regarding your orders, provide customer support, and send promotional materials (if opted in).
Website Improvement: To understand how our website is used, troubleshoot issues, and enhance user experience.
Legal Compliance: To comply with applicable laws and regulations.
4. Data Sharing
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies) under strict confidentiality agreements.
Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect our rights or those of others.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions (e.g., if we need to retain it for compliance purposes).
Opt-Out: You may opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit a website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through a notice on our website. Your continued use of the website following the posting of changes constitutes acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: dropadm@zerplude.com
Address: Tamil Nadu, India